(This Cancellation and Refund Policy was last updated on 12th May 2017)
Ceremony Cancellations and Refunds
Ceremony deposit: The deposit paid to secure your date is non-refundable
Rescheduling: If you wish to reschedule the ceremony date or time, please do so in writing via email. If I am available, I’ll be happy to reschedule at no extra cost. For travel/accommodation fees, any 3rd party amendment fees will be passed onto you and invoiced accordingly.
Ceremony fee cancellations: If you wish to cancel the ceremony or if I am unavailable on your rescheduled date, you may request a refund for the ceremony balance fee in writing. Depending on the timeframe before your ceremony date, you will be invoiced the following per cent, or the following amount will be retained, of the ceremony fee:
Up to 3 months: 60%
Up to 2 months: 80%
Up to 1 month: 100%
Extras cancellations: Extras such as, but not limited to, flights, accommodation, requested ceremony attire, once purchased is only refundable where available, up to 2 calendar months prior to the ceremony, minus any 3rd party cancellation fee. And will be invoiced accordingly if necessary.
Cancellation by me: In the unlikely event I’m unable to attend our scheduled ceremony date, due to unforeseen circumstances, I will give you as much notice as possible and arrange for another professional Celebrant to conduct the ceremony we’ve designed.
How to request a cancellation or refund: Cancellations and refund requests are to be made in writing via email to [email protected]
If you have any questions regarding Celebrancy cancellations or refunds, please contact me.